STORE POLICY
Customer Care
Welcome to our Customer Care section! Here, we want to ensure that every experience you have with us is smooth, enjoyable, and satisfying. We understand that trust is crucial, especially in an online shopping environment. That’s why we prioritize clear communication, reliable support, and transparency every step of the way.
Our Commitment to You
Our goal is to offer you a seamless shopping experience and assist you with any questions or concerns. Whether you’re looking for product information, need help with your order, or have specific questions about returns, shipping, or payment options, our Customer Care team is here to help.
How to Reach Us
If you need to get in touch, we offer several convenient ways to contact us:
Email: iulipara45@gmail.com
Phone: 0044 7854 083 706
Live Chat: Available during our regular business hours
Social Media: Connect with us on
Our team strives to respond to all inquiries within 24 hours, Monday through Friday.
Customer Satisfaction Guarantee
We want you to shop with confidence. That’s why we’ve created a straightforward return and exchange policy to make it easy if you need to change or return a purchase. Visit our Returns & Exchanges section for detailed information.
Privacy and Data Security
Your privacy matters to us. We take every precaution to protect your personal information and handle it responsibly. Our site follows industry-standard security protocols to safeguard all transactions and customer details. For more information, see our Privacy Policy.
Building Trust Together
Shopping with us means joining a community that values trust, quality, and customer satisfaction. If you have any questions, don’t hesitate to reach out—we’re here to help!
Privacy & Safety
Your privacy is our priority. We are committed to safeguarding your personal information and ensuring a safe shopping experience. This Privacy & Safety Policy explains how we collect, use, store, and protect your data to keep your information secure and your shopping experience worry-free.
How We Use Your Information
We collect only the necessary information to process your order and improve your shopping experience. This may include your name, contact information, payment details, and preferences. Here’s how we use your information:
Order Processing: To complete your purchase, manage transactions, and deliver products to your door.
Personalized Experience: To tailor our site’s content to your interests and provide personalized recommendations.
Customer Support: To assist you with inquiries and follow up on orders.
Third-Party Payment Verification
For secure transactions, we work with trusted third-party banking partners. When you make a purchase, your payment details are verified by these third-party providers, who follow strict security protocols to protect your financial information. We do not store your complete payment details on our servers.
Data Collection and Security
We collect data through secure forms on our website and take every precaution to store your information safely. Our site uses industry-standard encryption to protect sensitive data during transactions, and we follow best practices to ensure your data remains secure.
Cookies and Tracking: We use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand site usage, so we can improve your shopping experience.
Data Retention: We retain your data only as long as necessary to fulfill your orders and meet legal obligations.
Contact After Purchase
Once your purchase is successfully completed, we may contact you with updates about your order, including shipping status and delivery confirmation. Additionally, if you have opted in, you may receive exclusive offers and updates from us.
Your Privacy, Our Priority
We know that trust is earned, so we take the time to ensure that your data is handled responsibly. If you have any questions about how we manage your personal information, don’t hesitate to reach out to us. For more details, please refer to our full Privacy Policy or contact us at iulipara45@gmail.com
Thank you for trusting us with your privacy.
Wholesale Inquiries
Interested in selling our products in your store? We’re excited to partner with retailers who share our passion for quality and customer satisfaction. Becoming a wholesale partner is a great opportunity to offer your customers our exclusive products while growing your business.
Why Partner with Us?
Our products are crafted with quality and style, designed to meet the needs of today’s discerning customers. By partnering with us, you’ll gain access to:
Unique Products: A curated selection of items that stand out and appeal to a wide range of customers.
Competitive Pricing: Attractive wholesale rates designed to help you maximize your margins.
Marketing Support: Access to high-quality images, product descriptions, and promotional materials to help you market our products in your store or online.
How to Get Started
We aim to make our wholesale partnership process as smooth as possible. Here’s how you can join our network of retailers:
Submit an Inquiry: Contact us at iulipara45@gmail.com or fill out the wholesale inquiry form on our website with details about your business.
Business Verification: Our team will review your information to ensure it aligns with our brand and values.
Receive Terms & Pricing: Once approved, we’ll send you our wholesale pricing, terms, and catalog so you can select the products you’d like to carry.
Place Your Order: Place your first order and join our network of retailers!
Minimum Order Quantities and Shipping
Our minimum order quantities are set to provide flexibility for businesses of all sizes. We offer both domestic and international shipping options, with discounts available on larger orders. Our team will work closely with you to coordinate shipping that suits your needs.
Ongoing Support
Once you’re part of our wholesale family, our dedicated support team is here to help with reorders, promotions, and any questions you may have along the way.
Let’s Grow Together
Partnering with us means access to unique products, dedicated support, and a business relationship that’s built on trust and mutual success. If you’re ready to take the next step, please reach out—we’d love to hear from you!
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments